While communities in rural areas are the traditional focus of aid and development from various sources, the rapidly growing number of people living in urban slums continue to be neglected and are unable to access healthcare near them. In 2018, the programme launched the urban health centre as a social enterprise model with an aim to provide comprehensive general healthcare services to the urban population through a centre-based approach, by leveraging its frontline community healthcare workers.

There is currently a pool of 30 doctors providing consultation services at the centres, ranging from gynaecology, medicine, surgery and paediatrics, amongst others. The doctors work in rotational shifts in the morning and afternoon.

The pathology lab integrated at the health centre can conduct over 40 tests, covering fields spanning haematology, microbiology, biochemistry, and many more. A trained lab technician oversees the pathology process, and an experienced pathologist endorses the test results to ensure quality. These health centres also provide imaging tests like USG and ECG, which are conducted by qualified doctors and sonologists.

The model medicine shops at the health centres are fully stocked with medicines and healthcare essentials. The vast array of pharmaceutical products on the shelves ensure the availability of quality medicine at the health centres. The health centres consist of delivery units that provide life-saving maternal healthcare services like child deliveries which are performed by midwives under the supervision of doctors.